What this symptom may indicate
Noise may relate to load balance, foreign objects, suspension, bearings, pulley, belt, motor, pump or cabinet contact. A short video can help describe the sound before attendance.
Safe checks before booking
Stop using the machine if the drum feels loose, metal scraping is severe or the appliance moves dangerously.
Details to send Topworks
- Appliance brand and exact model number
- The full error code, if displayed
- When the fault occurs during the programme
- Your Gauteng suburb and contact number
- Clear photographs or a short video where useful
Important: Online fault information is general. A definite repair recommendation requires inspection of the appliance.